Commentary on almost everything
Where is our money going? Are we still investing 75% or more of our technology budget maintaining our legacy systems? Well, we have rationalized some of our legacy systems. We only have at most 10 of each of our core administration systems. We might get down to four billing systems by years-end. We’re punching forward… Read more
One future post I plan to write will focus on whether the insurance industry should operate like Netflix or Amazon. I thought it would help me to first discuss business models, moats, and insurance startups before writing a post comparing insurance firms to Netflix or Amazon. Readers of my posts (and comments on LinkedIn) must… Read more
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