An Insurance Customer-Facing Value Chain

Quick Summary Every business, regardless of industry, only has two processes: getting customers and keeping customers. Every other process a company uses must support one or both of these two processes. Insurers, and the technology vendors that (want to) support insurers, should accept that reality by managing the insurance value chain entirely as a set… Continue reading An Insurance Customer-Facing Value Chain

Immersion Technologies & The Insurance Industry

Understanding a problem How do you come to understand a problem enough to resolve it effectively and efficiently? More specifically, as an insurance professional, regardless of the functional area you work in, how do you come to understand a problem? How do you share your understanding of the problem with your colleagues? How do you… Continue reading Immersion Technologies & The Insurance Industry