Reckless for an insurer to manage itself as one or more of its technologies

I'm going to go out on a limb and state that it is reckless (myopic ?) for an insurance carrier to manage itself as if it was one of its current - or future - component technologies or technology applications. What do I mean? Far too many people write that an insurance carrier is a… Continue reading Reckless for an insurer to manage itself as one or more of its technologies

Insurance Industry Realities That Go Unsaid

There are several realities of the insurance industry that go unsaid. But I think from time to time, these realities need to be mentioned upfront. I understand why these realities go unsaid: insurance professionals know they don't need to be discussed. And I certainly understand that. After I graduated from New Mexico State University with… Continue reading Insurance Industry Realities That Go Unsaid

If I Only Had a Brain …

Often, I feel like the Scarecrow from the Wizard of Oz when he said several times “if I only had a brain” particularly concerning the shape and nature of the P&C insurance industry in the next five or 10 years. There seems to be no end to the many prognostications that incumbent carriers are in… Continue reading If I Only Had a Brain …

The insurance industry is replete with archipelagos

COVID-19 has accelerated guidance (or suggestions or recommendations) for insurers to accelerate their initiatives to reshape their various business, financial, and customer-facing operations to 'be digital.' I have a hunch that what has actually accelerated is the 'doom-and-gloom' wailings from analysts, consultants, journalists, and technology firms to their insurance company clients and prospects (rather than… Continue reading The insurance industry is replete with archipelagos

I am writing a book about insurance & technology

I have decided to write a book about the relationship between insurance and technology. Wells Media Group (WMG) and I have entered into an agreement where WMG will publish, market, and distribute the book as a paper book, ebook, and audio book when it is finished. I plan to keep the working title secret until… Continue reading I am writing a book about insurance & technology

Noodlin’ About Writing a Book About Insurance Industry & Technology

I've been thinking about writing a book about the insurance industry and technology for quite a few years. Now that I'm retired, this is my last shot to actually do it. I see the posts that I've already published on this WordPress Blog so far - and others I still plan to write - as… Continue reading Noodlin’ About Writing a Book About Insurance Industry & Technology

Yes, An Insurance Company Is A Service Company

An insurance company is entirely a service company. It provides services based on a legal contract called an insurance policy. And the insurance company has the fiduciary responsibility to ONLY pay the claims, or parts of a claim, that meet the terms, conditions, and restrictions of the policy.  But an insurance company is NOT a… Continue reading Yes, An Insurance Company Is A Service Company