Insurance Industry Realities That Go Unsaid

There are several realities of the insurance industry that go unsaid. But I think from time to time, these realities need to be mentioned upfront. I understand why these realities go unsaid: insurance professionals know they don't need to be discussed. And I certainly understand that. After I graduated from New Mexico State University with… Continue reading Insurance Industry Realities That Go Unsaid

My Six-Point Pledge as a technology-focused insurance industry analyst

I've been fortunate to have been a technology-focused insurance industry analyst since 1997 launching and/or guiding analyst practices in the US and the UK. I've been even more fortunate to work with solid and thoughtful technology-focused insurance analysts at The Meta Group, Financial Insights (IDC), and Ovum (now known as Omdia). I pledge to my… Continue reading My Six-Point Pledge as a technology-focused insurance industry analyst

If I Only Had a Brain …

Often, I feel like the Scarecrow from the Wizard of Oz when he said several times “if I only had a brain” particularly concerning the shape and nature of the P&C insurance industry in the next five or 10 years. There seems to be no end to the many prognostications that incumbent carriers are in… Continue reading If I Only Had a Brain …

The Beginning of the P&C Insurance Claim Management Process

It is hard to believe, even for insurance industry professionals, that First Notice of Loss (FNL) is the beginning of the P&C insurance claim management process. But that is too myopic a perspective. The beginning of the P&C insurance claim management process is the underwriting process that determines acceptance or rejection of a risk (or… Continue reading The Beginning of the P&C Insurance Claim Management Process

The insurance industry is replete with archipelagos

COVID-19 has accelerated guidance (or suggestions or recommendations) for insurers to accelerate their initiatives to reshape their various business, financial, and customer-facing operations to 'be digital.' I have a hunch that what has actually accelerated is the 'doom-and-gloom' wailings from analysts, consultants, journalists, and technology firms to their insurance company clients and prospects (rather than… Continue reading The insurance industry is replete with archipelagos

I am writing a book about insurance & technology

I have decided to write a book about the relationship between insurance and technology. Wells Media Group (WMG) and I have entered into an agreement where WMG will publish, market, and distribute the book as a paper book, ebook, and audio book when it is finished. I plan to keep the working title secret until… Continue reading I am writing a book about insurance & technology

Noodlin’ About Writing a Book About Insurance Industry & Technology

I've been thinking about writing a book about the insurance industry and technology for quite a few years. Now that I'm retired, this is my last shot to actually do it. I see the posts that I've already published on this WordPress Blog so far - and others I still plan to write - as… Continue reading Noodlin’ About Writing a Book About Insurance Industry & Technology

Commerce Platforms & The Insurance Industry

Note: The following is an except from a report I published in 2017 for Applied Systems. My research and report focused entirely on the UK SME Commercial Insurance (eTrade) Markets. This post will be the first in a series I plan to write about the insurance industry and commerce platforms. What are platforms? A commercial… Continue reading Commerce Platforms & The Insurance Industry

Technology Can Not Replace Insurance Brokers

There is a great deal of investment activity in the insurance industry. Hundreds of startup firms, insurance and technology firms, have come - and continue to come - to the insurance market. I distinguish the two types of startups by using a very straightforward - and I believe a black-and-white legal - perspective: if a… Continue reading Technology Can Not Replace Insurance Brokers